Bruce Fox Blog

9 Services Bruce Fox, Inc. Provides

Posted by Kristina Hublar on Mar 5, 2019 9:05:00 AM

Estimated Read Time: 6 Minutes

9 Services Bruce Fox, Inc. Provides

Bruce Fox is unique in the industry, because besides creating custom and wow-worthy pieces, we also offer services few other suppliers (much less manufacturers) offer in the promotional products industry.

We are a design-build firm who offers a wide variety of services.

Bruce Fox, Inc. Creative and Design Services

Custom Award Creative and Design Services

For our custom work, our process is that we start with a blank sheet of paper. We render original ideas for each client.

How? We have a full-time creative staff that only designs product solutions we make.

Learn more about our custom process here.

Custom Tool, Mold, Pattern, and Die-Making

Custom Tool, Mold, Pattern, and Die-Making

Tooling as a trade applies to the creation of patterns, molds, dies, jigs, masks, templates, programmed paths, black & whites, inserts, backups, screens, films, transfers, and other processes necessary for producing our unique, custom work.

Our tooling department is where the conceptual ideas from our creative department transform into a three-dimensional, tangible object.

Full Product Engineering

Full Product Engineering

Every detail, from a single screw to the last address for shipment, is taken into account.

We work from strict master “blueprints” that constitute every detail of how each product is made, assembled, packed, and delivered.

Data Administration

FoxTrot Data Administration

We personalize hundreds of thousands of products each year, which necessitates a robust data management platform.

We created a proprietary system for managing data called FoxTrot (Transactional Recipient Order Tracker), a programmed database for receiving, storing, scrubbing, and linking recipient data seamlessly throughout our operations. FoxTrot maintains the integrity of critical data and feeds it into our production and outbound shipping systems in proper sequence for flawless execution of accurately-inscribed products.

Web-Based Client Interfacing

Web-based Client Interfacing Custom e-stores

Bruce Fox, Inc. can create an enhanced data interface with internet websites and e-commerce awards stores that serve as viable solutions for customer orders, personalization, and confirmation.

Features include…

  • Award Store
    These fully automated programs, designed to integrate with existing sites or links, are interactive and greatly reduce or eliminate unpaid time you and your customer spend managing data.
  • On-Site Data Management & Reporting
    Secure administrative functions allow real-time access to order status/performance metrics, shipment tracking, data editing, inventory management, and a whole host of functions programmed specifically for each site.
  • Multi-Year/Updatable Program & History
    Forward-looking program management for both multi-year and updatable features. We manage data, history, and status to fulfill product requirements as designated.

Global and Local Fulfillment

Global and local Fulfillment

Need the product to be 100% made in the USA? We can do it – right here in our New Albany, Indiana facility.

Need something shipped from overseas and stored here? We can do that, too.

Our capabilities include:

  • On-site, dedicated warehousing facilities which allows us to manage and maintain your inventory.
  • Utilize a stock and release method to take advantage of quantity pricing for custom products.
  • Most release requests, or “callouts,” are typically shipped within five business days; many in 48 hours or less.

Learn more about our fulfillment capabilities here. 

Warehousing and Kitting

Warehousing and Kitting Services

We have a dedicated and secure warehouse for the storage of products and materials, staged to meet “release” or “callout” requirements on demand.

We can also accommodate the kitting, packaging, and fulfillment of ancillary items—hats, patches, apparel, gift catalogs, badges, business cards -you name it!

Packaging Solutions

Custom Packaging Solutions

We can design and manufacture custom packaging to house the products while providing a unique presentation to recipients.

We also have the capability to assemble, package, and ship the custom packaging and products.

World Class Customer Care

Bruce Fox Customer Service Team

Our inside sales, product management, and customer support team averages over 15 years of experience with Bruce Fox.

The team members you are engaged with are true pros, and we are dedicated to serve the needs of our clients.


As you can see, from design creation to product fulfillment, the services we provide assure a fully-integrated solution. Want to learn more about how we can assist you with your next project? Reach out – we’ll be happy to talk.

Kristina Hublar, Marketing SpecialistKristina Hublar is your friendly neighborhood Marketing Specialist at Bruce Fox, Inc., which means she is the person behind the keyboard for the social media, emails, website, and other marketing efforts. She’s been at Bruce Fox for a little over a year, but is an Indiana native. In her spare time, you’ll find her plotting her next road trip, bobbing along to music while crafting, spending time with loved ones, or with her nose in a book. 

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